Frequently Asked Questions
Where are your cloths made?
Kine body cloths are proudly Australian made and owned. All our cloths are manufactured and assembled locally, helping reduce carbon emissions from transport and ensuring high-quality production standards. Choosing Kine means supporting local Australian jobs while shopping flushable wipe products with the environment in mind.
Where can I buy Kine cloths?
You can purchase Kine body cloths directly from our website, which features our full range, bundles, and any current promotions. Ordering online guarantees you receive authentic products with the convenience of home delivery with free standard shipping Australia wide with all orders over $75.
Do you offer a subscription service?
Yes! Kine’s subscription service is a flexible and convenient way to ensure you never run out of cloths. Simply choose the quantity and delivery frequency that works best for you, and easily manage, adjust, or pause your subscription anytime. Perfect for busy families, it means you’ll always have a gentle, plant-based wipe on hand. Plus, subscriptions through checkout automatically include a discount, saving you time and money.
What are Kine cloths made from?
Kine body cloths are made from high-quality, plastic-free, 100% plant-based fibres and enriched with gentle ingredients such as chamomile extract, jojoba, and vitamin E. They are alcohol, paraben, and sulfate-free, soft on the skin, and hypoallergenic — making them suitable for everyday use. Biodegradable and compostable, they offer a sustainable alternative to conventional wipes without compromising on care or convenience.
Can I flush the wipes?
Only the ones clearly marked as flushable! Like the body and baby cloths. These Kine cloths are certified flushable under the Australian Standard AS/NZS 5328. For best results, flush two wipes at a time, separately from other toilet products, and only into a properly maintained sewage system. This ensures your plumbing stays safe while you enjoy the convenience of a truly flushable, plant-based wipe designed to break down with ease. Check the packet - it will be clearly marked with "Do not flush" or flushable to AS/NZS 5328.
Are Kine wipes safe to flush in Australian plumbing?
Yes, Kine body and baby cloths are are certified flushable and meet the AS/NZS 5328 standard for Australian and New Zealand plumbing systems. They are designed to break down naturally in water, helping them pass safely through household plumbing when used as directed. To reduce the risk of blockages, flush a maximum of two wipes at a time.
What makes Kine wipes compostable and biodegradable?
All Kine cloths (flushable and non-flushable) are made from 100% plant-based fibres that naturally break down over time. Unlike conventional wipes containing plastics, plant-based materials can decompose more effectively under the right conditions. Composting Kine wipes can significantly reduce end-of-life environmental impact, cutting emissions by around two-thirds compared to landfill, depending on disposal method and conditions.
Can Kine wipes be used for sensitive skin?
Yes. Kine cloths are formulated to be gentle and hypoallergenic, free from alcohol, parabens, and sulfates. They are suitable for many people who prefer a softer, kinder personal care product. However, everyone’s skin is different, so those with specific sensitivities or skin conditions should consult a healthcare professional before use and discontinue if irritation occurs.
What is the AS/NZS 5328 flushability standard?
AS/NZS 5328 is the Australian and New Zealand standard for flushable products. It sets strict criteria to ensure that products:
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Break down effectively in water
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Are compatible with household plumbing and wastewater systems
Products meeting this standard are independently tested to demonstrate they disperse after flushing, unlike conventional wipes that can remain intact. Any Kine wipes that are flushable are clearly marked on the packet.
What are the benefits of compostable wipes?
Compostable wipes combine convenience with environmental care. Benefits include:
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Reduced plastic pollution from single-use wipes
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Lower environmental impact when composted
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Easy, everyday clean-ups
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Designed to break down faster than standard wipes
Kine body cloths balance performance, gentleness, and sustainability for family use.
How do I choose eco-friendly wet wipes?
When selecting eco-friendly wipes, look for:
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Plant-based fibres instead of plastics
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Clear information on flushability or compostability
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Gentle, minimal ingredients (alcohol-free, paraben-free, sulfate-free)
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Transparent sustainability claims
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Responsible, local manufacturing
Kine cloths meet all these criteria: Australian made and owned, plant-based, and produced locally to reduce carbon emissions.
Flushable wipes vs. standard wipes: what’s the difference?
Standard wipes often contain plastic fibres that don't break down, causing plumbing blockages and environmental pollution. Plant-based wipes avoid plastic — but not all are designed for the toilet.
- Standard wipes: plastic-based, must go in the bin, don't biodegrade
- Biodegradable wipes: plant-based fibres that break down naturally — designed for bin disposal, not flushing (can go in green bin)
- Flushable wipes: biodegradable and certified to AS/NZS 5328, meaning they disperse safely through plumbing and sewer systems
Not all "biodegradable" or "flushable" claims are equal. For toilet use, AS/NZS 5328 certification is what protects your plumbing and the environment. For everywhere else, plant-based fibres are what matter.
Which Kine wipes are flushable?
Our Body Cloths and Baby Cloths are certified flushable to AS/NZS 5328.
Which Kine wipes can go in the green bin?
Our full range of Hand, Pet, Surface, and Makeup Remover Cloths, plus Body and Baby Cloths are biodegradable, simply dispose in your bin or FOGO green bin.
Which Kine wipes kill 99.99% of germs?
Our Antibacterial Hand Wipes and Antibacterial Surface Wipes are tested to kill 99.99% of germs.
Which Kine Wipes are dermatologically tested and hypoallergenic?
Body cloths, baby cloths, hand cloths, and makeup remover cloths are dermatologically tested and hypoallergenic.
Are Kine Wipes really plastic-free?
Yes. Every Kine cloth is made from plant-based fibres and contains no plastic.
The short answer. In Australia, only wet wipes that meet the joint Australian and New Zealand Standard AS/NZS 5328:2022 are safe to flush down the toilet. This standard requires products to pass six independent tests proving they break down in the sewer system in the way toilet paper does. Most wet wipes sold in Australia do not meet this standard. Kine Body Cloths and Kine Baby Wipes are certified to AS/NZS 5328. Kine Hand Cloths, Surface Cloths, Makeup Removal Cloths, and Pet Cloths are not flushable and should be disposed of in the bin.
What is AS/NZS 5328?
AS/NZS 5328:2022 is the joint Australian and New Zealand Standard for flushable products, published in May 2022 by Standards Australia and Standards New Zealand. It was developed by a trans-Tasman technical committee that included water utilities, consumer groups, local government bodies, plumbers’ associations, and manufacturers, and it was created to end years of confusion about which wet wipes are actually safe to flush.
Before this standard existed, the word “flushable” could mean almost anything. Manufacturers used the term inconsistently, and consumers had no reliable way to know which wipes would disintegrate in the sewer and which would not. AS/NZS 5328 changed that. To be labelled flushable now, a product must demonstrate that it passes a defined suite of tests, and it must indicate this compliance clearly on its packaging.
Why it matters: what wet wipes cost Australia
Wet wipes are the primary driver of sewer blockages in Australia, identified as such by major water utilities including Sydney Water and Yarra Valley Water. The scale of the problem is significant:
- Sydney Water removes approximately 500 tonnes of wet wipes from the network each year at an average cost of $8 million.
- Yarra Valley Water clears around 650 tonnes of wipes and rags annually, at a cost of close to $1 million.
- Queensland Urban Utilities pulls approximately 120 tonnes of wipes out of the system each year, contributing to around 3,500 blockages and costing about $1 million.
- The Water Services Association of Australia estimates fatbergs (dense congealed masses of wipes, fats, and other flushed items) cost water utilities across Australia around $15 million per year in total.
The consequences are not only financial. Blocked sewer systems can back up into homes, overflow into waterways, and damage the surrounding environment. For an individual household, a wipe-related blockage can cost up to $1,000 in emergency plumbing.
The six tests a wipe must pass
To be classified as flushable under AS/NZS 5328:2022, a product must pass six independent tests that verify it behaves like toilet paper as it moves through household plumbing, municipal wastewater infrastructure, and treatment plants.
Testing must be performed by an accredited laboratory. As of the current version of the standard, only two laboratories globally are equipped to perform the full suite: SGS in the United States and CTP in France. This makes AS/NZS 5328 one of the more rigorous flushability standards in the world, and it is stricter in some respects than the international INDA and EDANA Code of Practice used elsewhere.